Pocket Hose Complaints and Reviews

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  • Customers like
    • Concept3
    • Light weight2
    • Cost and concept1
  • Customers don't like
    • Burst very quickly7
    • Burst within month6
    • Burst real quick4

  • 1 day ago
  • Products
  • Clearfield, Utah
  • Hose
  • 19
  • REVIEW RATING 4/5

I had connected the hose to the faucett and was cleaning off garden tools when the hose burst about 6' from the nozzle. It drenched me from top to bottom. This is my second pocket hose the first on broke at the nozzle. They both had only limited use. I can't think up any more words to explain what happened. Sorry. Bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad... Read more

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  • May 21
  • Products
  • Jamestown, New York
  • Pocket Hose 50 Ft
  • 66
  • REVIEW RATING 4/5

ello Last summer(July 27) I bought a 50Foot pocket hose from Home Depot for 19.99 + tax We used it the rest of the summer and into the fall until the side wall(near the nozzle)of the hose, blew out and it no longer works. At First, I was real happy with the hose, but this thing is a piece of ***.The materials are cheaply made, and failure is 100% inevitable It did not even last one year!! I... Read more

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  • May 20
  • Products
  • Herndon, Virginia
  • Hose
  • 1
  • 1
  • 78
  • REVIEW RATING 4/5

My hose sprung leaks within the first month. I contacted Pocket Hose and they should be sending a warranty replacement. I called and they took my info. and asked me to E-mail my info, including name, address, phone and a photo of the defective hose to customerservice@pockethose.com. Since I did not order my hose online, I bought it at Wal-Mart, it seems I had to go through this process since... Read more

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  • May 20
  • Products
  • Baltimore, Maryland
  • Hose
  • 32
  • REVIEW RATING 4/5

I bought the new and improved version, which within two days had sprung two holes. I did not snag it on anything. I put duct tape over the holes so I could use it until I took it back for a refund. While I was just standing there watering a plant another hole spontaneoulsy appeared. What a piece of junk. They should not be allowed to sell this product. I will go back to using my fifteen year... Read more

Was this review helpful? 1 0

  • May 20
  • Products
  • Boiceville, New York
  • Hose
  • 40
  • REVIEW RATING 4/5

I got my Brass Pocket Hose and was looking forward to hooking it up. So I hooked it up to my water line, turned on the water and to my supprise nothing happened or should I say all *** broke loose, the hose came apart at the brass end and the water was running but in the hose, I never got to use it. Very unhappy with it and the only thing out of my pocket was my money, Big waste of money. Going... Read more

Was this review helpful? 1 0

  • May 19
  • Products
  • Hilton, New York
  • Positive Experience
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

I have had my 100ft for two seasons and it is GREAT I use it almost ever day May-Aug. it is just starting to show wear. Yes you kinda have to treat it with kid gloves(do NOT step on it) but for me it is worth it. I have RA so the light weight is great for my hands. The pros out weight the cons for me! If I have to buy a new one every few years it is worth the trade off of trying to pull around... Read more

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  • May 18
  • Products
  • Bethlehem, Pennsylvania
  • Hose
  • 53
  • REVIEW RATING 4/5

We were happy for about two weeks with these hoses. Two of them got holes in them and one suddenly burst. I wish they could fix that issue because the concept is a good one. They take up very little space, are easy to move about, don't tangle or kink, and fold back to store easily. They are light and easy for me to use. However, sorry to say, we won't be buying these for gifts anytime soon. I... Read more

Was this review helpful? 2 0

  • May 15
  • Products
  • Myrtle Beach, South Carolina
  • Hose
  • 1
  • 1
  • 229
  • REVIEW RATING 4/5

I purchased three pocket hoses. The first was last year. I used the hose five times and blew apart at the faucet. The hose went in the trash can. This year I bought the " improved" three times stronger pocket hose. This hose burst after only three uses soaking me head to toe. I gave the manufacturer the benefit of the doubt and bought one more to try. This third and will be the last waste of... Read more

Was this review helpful? 1 0

need to know what the warranty is on it pocket hose I had one that burst Add comment

  • May 11
  • Products
  • Pocket Hose 50
  • 2
  • 2
  • 214
  • REVIEW RATING 5/5

This company should be put OUT OF BUSINESS. The pocket hose is a scam and should be outlawed. Bought the new top brass pocket hose. Used it one week (about 4 times) It sprung a HUGE leak and the connector protector came loose. I should have known better after the failure of my other original pocket hose. MISERABLE product. The commercials on TV seem truthful but now I know better. They claim... Read more

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